Shipping policy

Shipping Policy

Last Updated: September 7, 2026

At Orderly Nook, we strive to make shipping information simple, transparent, and easy to understand. This Shipping Policy explains our current delivery area, shipping choices, rates, free shipping qualification, estimated transit periods, order preparation, tracking, and procedures for addressing common delivery situations.

1. Domestic Shipping Service

Orderly Nook currently fulfills orders for delivery to eligible addresses within the United States only.

We do not offer international shipping at this time. Orders requiring shipment to destinations outside the United States cannot be processed through our current delivery program.

Customers should provide a complete and accurate U.S. shipping address when completing checkout.

2. Standard Shipping Option

Our regular Standard Shipping service includes:

Estimated transit time: 3–5 business days
Shipping charge: $8.00
FREE Standard Shipping on qualifying orders of $70.00 or more

For purchases below the $70.00 threshold, the regular $8.00 Standard Shipping charge applies.

3. Express Shipping Option

Customers who prefer a faster carrier service may select Express Shipping:

Estimated transit time: 1–2 business days
Shipping charge: $15.00

Express Shipping is a paid service and does not become free based on order value.

Even when an order totals $70.00 or more, customers choosing Express Shipping will still be charged $15.00.

4. Free Shipping Qualification

Orderly Nook provides FREE Standard Shipping for qualifying orders totaling $70.00 and up.

Our current rate structure is:

Standard Shipping
3–5 business days — $8.00

Standard Shipping for qualifying $70.00+ orders
3–5 business days — FREE

Express Shipping
1–2 business days — $15.00

Applicable shipping options and fees will be presented during checkout before an order is finalized.

5. Processing Before Dispatch

Shipping transit time should not be confused with order processing time.

Before dispatch, Orderly Nook may require time to review order information, prepare merchandise, package products, and arrange transfer to the applicable carrier.

Processing time occurs separately from the estimated shipping period.

The estimated 3–5 business days for Standard Shipping or 1–2 business days for Express Shipping generally begin after the order has completed preparation and has been transferred to the shipping carrier.

Choosing Express Shipping does not eliminate or guarantee a reduction in order preparation time.

6. Business Days and Estimated Arrival

For purposes of this Shipping Policy, business days generally refer to Monday through Friday, excluding Saturdays, Sundays, and applicable holidays.

Orders received during weekends or recognized holidays may begin processing on the following business day.

All transit periods provided by Orderly Nook are estimates rather than guaranteed delivery dates.

7. Circumstances Affecting Delivery

Although we aim to provide dependable shipping estimates, delivery schedules may occasionally be affected by circumstances outside our reasonable control.

Examples may include:

Severe weather
Carrier network interruptions
Transportation disruptions
Holiday shipping demand
Increased seasonal package volume
Regional delivery issues
Other unexpected logistical events

Such circumstances may result in delivery taking longer than the estimated timeframe.

8. Providing an Accurate Shipping Address

Customers are responsible for reviewing all delivery information before submitting an order.

Please verify that your address contains:

Recipient's complete name
Street number and street name
Apartment, suite, or unit number when applicable
City
State
Correct ZIP code

Incorrect or incomplete information may cause delivery delays, unsuccessful delivery attempts, or a package being returned to sender.

If you discover an error after placing an order, please contact Orderly Nook promptly. We will make reasonable efforts to assist before dispatch, but address changes cannot be guaranteed once fulfillment or carrier processing has started.

9. Tracking Information

When shipment tracking is available, customers may receive tracking details after their package has been dispatched.

Please note that tracking information may not become active immediately after a tracking number is issued. Carriers may require additional time to receive and scan the package into their network.

Once activated, the tracking service can generally be used to review the latest available shipment progress and delivery status.

10. Delayed Orders

If your order appears to be taking longer than the estimated delivery period, please review the latest carrier tracking information.

Delays may occur because of weather, transportation issues, carrier operations, holidays, high parcel volumes, or other unforeseen circumstances.

For shipments experiencing an unusually prolonged delay, customers may contact Orderly Nook with their order details. We will review the available tracking information and provide reasonable assistance where possible.

11. Undeliverable and Returned Shipments

A package may be returned to Orderly Nook when the carrier cannot successfully complete delivery.

This can occur because of:

Incorrect shipping information
An incomplete address
Missing apartment or unit details
Repeated unsuccessful delivery attempts
Other carrier-related issues

If your package is returned as undeliverable, please contact us to discuss the available next steps.

Additional shipping charges may apply when reshipment is required because incorrect or incomplete delivery information was originally supplied by the customer.

12. Package Marked Delivered but Not Received

If carrier tracking shows your shipment as Delivered but you cannot find the package, please first inspect common delivery locations.

These may include your mailbox, front or side entrance, porch, parcel locker, reception desk, mailroom, or another secure location around the delivery address.

We also recommend checking with household members, neighbors, property management, or the shipping carrier.

If the shipment still cannot be located, contact Orderly Nook with your order information so we can review the available delivery details and provide reasonable assistance.

13. Shipping Damage

Customers should inspect their merchandise promptly after receiving a shipment.

If the package or products appear to have been damaged while in transit, please contact Orderly Nook as soon as possible.

When possible, retain:

The original shipping box or container
Protective and internal packaging
The affected merchandise
Clear photographs showing the package and damage

Eligible refunds, returns, replacements, or exchanges may also be handled according to our Return & Refund Policy.

14. International Orders

Orderly Nook currently ships within the United States only.

International shipping is unavailable, and we cannot fulfill orders requiring delivery to destinations outside the U.S. under our current shipping arrangements.

15. Shipping Policy Updates

Orderly Nook may revise this Shipping Policy periodically to reflect changes in shipping fees, carrier services, delivery methods, fulfillment procedures, or other operational requirements.

Any revised version will be made available through our store with the applicable updated date.

Contact Information

For questions regarding shipping rates, delivery estimates, tracking information, or an existing order, please contact:

Orderly Nook
Address: 5413 S Lotus Ave, Chicago, IL 60638, United States
Phone: 773-742-5885
Email: GriselBeltran1980@orderlynookeres.com